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PhirstPham 
Greek Boutique
PhirstPham 
Greek Boutique
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  • Home
  • Shop Collections
    • SHOP
    • Alpha Phi Alpha
    • Alpha Kappa Alpha
    • Delta Sigma Theta
    • Zeta Phi Beta
    • Sigma Gamma Rho
    • Bags
    • Banners & Tablecloths
    • Custom Items
    • Drinkware
    • Golden & Silver AKAs
    • Greeting Cards
    • Hats
    • Jackets
    • Jewelry
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FAQS

FAQS

Sales and Coupon Codes

  • Coupon codes must be used during checkout at the time of purchase. Coupon codes cannot be applied after the order has been placed.


  • Coupon codes and sale prices cannot be used on prior purchases.

When will my shipment arrive?

  • STANDARD GROUND (Non-Custom Merchandise): 3-10 Business Days NOTE: Business Days do not include Saturdays, Sundays, or Holidays.


  • STANDARD GROUND (for Tablecloths and other Custom-Made Items): Up to 14 Business Days after proof approval. NOTE: Business Days do not include Saturdays, Sundays, or Holidays. 


  • UPS 3-DAY SELECT: 1 business days to process your order, then 3-Business Days for shipping. NOTE: Business Days do not include Saturdays, Sundays, or Holidays. 


  • UPS 3-DAY SELECT (for Tablecloths and other Custom-Made Items):  Up to 10 Business Days to process your order, then 3 Business Days for shipping. Delivery of custom items that require you to approve a proof first will be delivered within 14-Business Days after the date that you approve the proof. Delay in your approval of the proof, will result in processing   delays. NOTE: Business Days do not include Saturdays, Sundays, or Holidays. 


What is PhirstPham's Return Policy - For Non-Customized Merchandise?

  • For a Non-Customized Merchandise Return, we will accept a return in its original, saleable condition. The original shipping charges incurred at the time of purchase are non-refundable. Please note that effective April 11, 2023 a 2.9% processing fee will be deducted from your return amount. This is due to the Square Payment processing rules and requirements. If you prefer to receive the full amount of the refund, we suggest you get a PhirstPham store credit instead of doing a return.


  • Any merchandise returned that has been worn, used, altered or damaged will not be accepted. It will be returned to you without a refund.  We reserve the right, in our sole discretion, to determine if the item returned to us has been worn, used, altered or damaged.


  • If you wish you return an item according to our return policy you must pay the shipping charges to send the item(s) back to us. Include a copy of the invoice with your return. We must receive the unworn/original merchandise within 14 days of the package delivery date. 


  • Merchandise returned to us after 14 days of the package delivery date will not be refunded.


  • Allow up to 7 business days from the date we received the returned merchandise for the refund to be issued to its original form of payment. 


  • Send returns to PhirstPham Greek Boutique 7778 McGinnis Ferry Rd, Suite 261, Suwanee, GA 30024


  • For In-Person Events or Sales at a Conference : All sales are final at an in-person event or conference. If you wish you exchange an item you must pay the shipping charges to send the item(s) back to us. Include a copy of your receipt. A receipt is required. We must receive the unworn/original merchandise within 14 days of the date on your receipt. Once we received the item(s) as per above, we will issue you a store merchandise credit.


  • SEND ALL RETURNS TO: 

                  PhirstPham Greek Boutique 

                 7778 McGinnis Ferry Rd #261 

                 Suwanee, GA 30024

*You must include a copy of the receipt or invoice with your return,      otherwise we will not know who to credit for the merchandise.


What is PhirstPham’s Return Policy - For Customized Merchandise?

  • Custom merchandise cannot be returned or exchanged. Custom merchandise includes, but is not limited to: Custom Apparel, Custom Jewelry, Custom Pillows, Custom Mugs, Chapter Tablecloths, Chapter & New Member Tabletop Signs, Custom Notebooks and Stationary, and Custom Greeting Cards. 

What is PhirstPham’s Exchange Policy?

  • Please contact us (at 470-231-8815) if you would like to exchange an item. Please note that shipping charges for the initial purchase are non-refundable. In addition, customer may be responsible for shipping costs for the new item.


  • For In-Person Events or Sales at a Conference : All sales are final at an in-person event or conference. If you wish you exchange an item you must pay the shipping charges to send the item(s) back to us. Include a copy of your receipt. A receipt is required. We must receive the unworn/original merchandise within 14 days of the date on your receipt. Once we received the item(s) as per above, we will issue you a store merchandise credit.


Does PhirstPham Greek Boutique have a physical store location?

  • No. PhirstPham Greek Boutique is an online boutique. 
  • You may visit our booth at in-person conferences and events. Like us on Facebook or Follow us on Instagram to learn about our upcoming events.  
  • Our "Mailing Address" is below. This is the addresses to send or receive mail, returns and shipments. We do "not" have a physical storefront. 7778 McGinnis Ferry Rd, Suite 261, Suwanee, GA 30024 

Need a Licensed / Authorized Vendor for your event?

PhirstPham Greek Boutique LLC is proud to be a licensed, authorized vendor. If you need an authorized vendor for your Conference, Cluster, Convention, MIP luncheon, etc. contact us at 470-231-8815. We travel throughout the US.

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NOTICE TO CUSTOMERS

Alpha Phi Alpha Fraternity, Inc.

Alpha Phi Alpha Fraternity, Inc.

Alpha Phi Alpha Fraternity, Inc.

Alpha Phi Alpha Fraternity Paraphernalia

Alpha Notice

“Buyer acknowledges and agrees that he/she is purchasing paraphernalia and other goods (collectively “Goods”) that bears Alpha Phi Alpha Fraternity, Inc. (“Fraternity”) logos, copyrights and trademarks for a member of the Fraternity. Buyer understands and agrees that a non- member is not supposed to purchase, own or possess such items except I may purchase such items for the benefit of an active member, and as a condition to being allowed to purchase such Goods, he/she agrees that Fraternity retains all rights and ownership in the underlying Goods that bear Fraternity logos, designs, copyrights and trademarks. Thus, such Goods may not be resold by Buyer directly or indirectly; on-line via a third- party (including but not limited to ebay.com, amazon.com, etsy.com, pinterest etc…) or by any other means. Any attempt to do so will result in the forfeiture of the Buyer’s right to possess the Goods; the immediate vesting of the Fraternity right to possess the Goods; and acknowledgement to third party(ies) that the Fraternity has the immediate right to remove such items bearing the Fraternity Marks and the subsequent surrender of the Goods to the Fraternity.”

Alpha Kappa Alpha Sorority, Inc.

Alpha Phi Alpha Fraternity, Inc.

Alpha Phi Alpha Fraternity, Inc.

Alpha Kappa Alpha Sorority Paraphernalia

AKA Notice

"Buyer acknowledges, understands and agrees (hereinafter collectively “agrees”) that he/she is an Authorized Buyer only if he/she is buying goods bearing Sorority marks and designs for an AKA member’s personal use and not for resale. Buyer agrees that a non-member is not allowed to purchase, own, wear or possess such items. Buyer also agrees that purchasing Sorority goods for any other reason is prohibited and doing so under false pretense authorizes Sorority to immediately (1) remove or cause to be removed the goods from the internet and all social media platforms including, but not limited to: Facebook, Instagram, Tik Tok, Pinterest, Snapchat, YouTube, eBay, Twitter, Craigslist, Amazon, Etsy  (hereinafter, “Third Party”) and (2) repossess such good(s) from Buyer and any Third Party trying to sell them. Buyer agrees to waive its First Sale Doctrine right to subsequently sell any item(s), bearing a Sorority Mark.”

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PhirstPham Greek Boutique
PhirstPham Greek Boutique
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